Last but not least characteristic of the corporate culture in financial institutions are the systemic design and the practical handling of controlling in banks. Quantitative and qualitative control although the Bank internal controlling on the determination of financial ratios which result in a multi-stage breakeven analysis on total Bank as well as at business area level focus. On the pure financial controlling, for example in the framework of the customer relationship management (CRM) or within the framework of product management is also a controlling on the basis of qualitative and soft” Data about the customer satisfaction, the results of which partially included in the valuation of businesses. Risk controlling in banks is devoted to a particular area of the controlling in banks of risk monitoring. Risk control covered risks such as in the form of occurred or expected bad debts in the credit business or Treasury securities. Risk structure analysis of individual divisions of Bank serve as important business decisions as a form of preventive risk controlling, which very much is dictated, regulated in all countries the requirements of supervisory authorities and monitored by.
Conclusion the Bank controlling today includes in addition to the classical controlling of the efficiency control also known as risk control. Both together is called the overall Bank management. While it no longer comes from without appropriate software. Modern Bank controlling linked existing data from the private pool with external data in a data warehouse there, to get advanced views and findings and uses it for sales, product management and others.